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Privacy Policy

Welcome to Astorians (“we,” “us,” or “our”). This privacy notice outlines our practices regarding the collection, storage, use, and sharing (“processing”) of your information when you utilize our services (“Services”). This includes activities such as:

  • Browsing our website at astorians.net or any of our affiliated websites linked to this privacy notice.

  • Interacting with us through various channels, including sales, marketing endeavors, or participation in events.

Your privacy is important to us, and we aim to provide transparency regarding how we handle your information. If you have any questions or concerns, reading this privacy notice will aid in understanding your privacy rights and available choices.

Should you disagree with our policies and practices, we kindly request that you refrain from using our Services. For any further inquiries or concerns, please feel free to reach out to us at [email protected].

SUMMARY OF KEY POINTS

This summary outlines key points from our privacy notice. For more detailed information on any of these topics, you can click the link following each key point or utilize our table of contents below to navigate to the section you’re interested in.

  1. Personal Information Processing: When you interact with us and our Services, we may process personal information based on your actions, choices, and the features you utilize. Learn more about the personal information you share with us.

  2. Sensitive Personal Information: We do not process sensitive personal information.

  3. Third-Party Information: We do not receive any information from third parties.

  4. Information Processing Methods: We process your information to provide, enhance, and manage our Services, communicate with you, ensure security and fraud prevention, and adhere to legal requirements. We may also process your information with your consent for other purposes. Learn more about how we process your information.

  5. Information Sharing: We may share information in specific scenarios and with certain categories of third parties. Learn more about when and with whom we share your personal information.

  6. Data Security Measures: We have established organizational and technical protocols to safeguard your personal information. However, while we strive to ensure security, we cannot guarantee complete protection against unauthorized access or cyber threats. Learn more about our data security practices.

  7. Privacy Rights: Depending on your geographical location, privacy laws may grant you specific rights regarding your personal information. Learn more about your privacy rights.

  8. Exercising Your Rights: You can exercise your rights by visiting astorians.net/lp-profile/ or by contacting us directly. We will address and fulfill any request in accordance with applicable data protection laws.

If you wish to delve deeper into our data practices and how we handle collected information, please review the full privacy notice.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In essence: We gather personal data voluntarily shared by you. This includes information provided when you register on our Services, express interest in learning more about our offerings, engage in Service-related activities, or contact us directly.

Personal Information Provided by You: The type of personal data we collect varies based on your interactions with us and our Services, your preferences, and the features you utilize. This may encompass:

  • Names

  • Email addresses

  • Mailing addresses

  • Usernames

  • Passwords

  • Age

  • How you discovered our website

  • Gender

  • Nationality

Sensitive Information: We do not handle sensitive information.

It is imperative that all personal data you furnish to us remains truthful, complete, and accurate. Furthermore, you are responsible for notifying us of any updates or modifications to this information.

Information automatically collected

In essence: Certain information, such as your Internet Protocol (IP) address and device characteristics, is automatically gathered when you visit our Services. This data doesn’t directly identify you (e.g., name or contact details) but encompasses device and usage details like IP address, browser type, operating system, language preferences, referring URLs, device name, country, location, usage patterns, and technical information. This data is primarily utilized to maintain Service security, operation, and for internal analytics.

We, like many businesses, also utilize cookies and similar technologies. The information we collect includes:

  1. Log and Usage Data: This comprises service-related, diagnostic, usage, and performance information automatically collected by our servers when you access or utilize our Services. It may include your IP address, device details, browser type, activity timestamps, viewed pages/files, searches, and actions taken within the Services.

  2. Device Data: We gather device-related information such as device type, IP address, device and application IDs, location, browser type, hardware model, internet service provider, operating system, and system configuration.

  3. Location Data: We collect location information, either precise or imprecise, depending on your device type and settings. This may involve GPS and other technologies to determine your current location based on your IP address. You can opt out of this data collection by denying access or disabling location settings on your device, though this may limit certain Service features.

If you need further clarification or adjustments, please let us know!

2. HOW DO WE PROCESS YOUR INFORMATION?

In essence: We utilize your information to facilitate, enhance, and manage our Services, as well as to communicate with you, ensure security and fraud prevention, and comply with legal requirements. Additionally, we may process your information for other purposes with your consent.

Here are the various reasons we process your personal information, depending on your interaction with our Services:

  1. Account Management: Processing your information to enable account creation, authentication, and account management to ensure smooth operation.

  2. Service Delivery: Processing your information to deliver and facilitate the delivery of requested services.

  3. User Support: Processing your information to respond to inquiries and provide support to users regarding the requested services.

  4. Administrative Communication: Processing your information to send administrative details about our products and services, as well as updates to our terms and policies.

  5. Order Management: Processing your information to fulfill and manage orders, payments, returns, and exchanges made through our Services.

  6. Feedback Requests: Processing your information to request and collect feedback on your use of our Services.

  7. Marketing Communication: Processing your information for marketing and promotional purposes, in line with your preferences. You can opt out of marketing emails at any time.

  8. Service Protection: Processing your information as part of efforts to maintain the safety and security of our Services, including fraud monitoring and prevention.

  9. Usage Analysis: Processing information on how you use our Services to gain insights into usage trends and improve our offerings.

  10. Marketing Campaign Evaluation: Processing your information to evaluate the effectiveness of our marketing and promotional campaigns.

  11. Protection of Vital Interests: Processing your information when necessary to protect an individual’s vital interests, such as preventing harm.

Regarding specific personal information collected:

  • Full Name: Required for issuing certificates; must be accurate.
  • Age: Used to comply with legal terms and conditions, and to provide appropriate courses for underage users (minimum age limit is 13).
  • Nationality: Used to tailor courses to match users’ backgrounds and cultural needs.
  • Email: Used for secure registration processing, password retrieval, and communication. Users may also receive newsletters until they unsubscribe.
  • Password: Necessary to protect user accounts.
  • Username: Unique identifier for account creation.
  • Level of Education: Helps tailor courses to match users’ intellectual abilities.

If you have any further queries or require clarification, please let us know

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In brief: We handle your personal information judiciously, ensuring it’s only processed when we have a valid legal justification under relevant laws. This may include your explicit consent, compliance with legal requirements, provision of services to fulfill contracts, protection of your rights, or pursuit of legitimate business interests.

For individuals in the EU or UK, compliance with the General Data Protection Regulation (GDPR) and UK GDPR mandates a delineation of the legal bases for processing personal information. We rely on the following legal bases:

  1. Consent: Processing your data when you’ve granted explicit permission for specific purposes, with the freedom to withdraw consent at any time.

  2. Performance of a Contract: Processing personal data deemed necessary to fulfill contractual obligations, including providing services or addressing pre-contractual requests.

  3. Legitimate Interests: Processing your information when reasonably required to serve our legitimate business interests, provided they do not outweigh your interests and fundamental rights. This could involve informing users about offers, analyzing service usage for enhancement, supporting marketing endeavors, diagnosing issues, preventing fraud, or improving user experience.

  4. Legal Obligations: Processing your data to comply with legal obligations, such as cooperating with law enforcement or regulatory agencies, safeguarding legal rights, or presenting information as evidence in litigation.

  5. Vital Interests: Processing your data when necessary to protect your vital interests or those of others, particularly in situations posing potential threats to safety.

For individuals in Canada, specific provisions apply:

  • Consent: Processing information with explicit or inferred consent, allowing withdrawal at any time.
  • Exceptions: In certain exceptional circumstances as permitted by law, processing may proceed without consent, such as when deemed clearly in an individual’s interest and obtaining consent promptly isn’t feasible, for investigative and fraud prevention purposes, business transactions under specific conditions, or for legal obligations outlined by Canadian laws.

These measures ensure that personal information is handled with care, transparency, and within the bounds of legal and ethical standards, prioritizing individual privacy and rights.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In summary: We may share information under specific circumstances outlined in this section and with designated categories of third parties, including Vendors, Consultants, and Other Third-Party Service Providers. These third parties, such as vendors, service providers, contractors, or agents, assist us in performing services or tasks on our behalf, necessitating access to relevant information. Contracts are established with these parties to ensure the protection and confidentiality of your personal data. They are only permitted to utilize your data as instructed by us and are prohibited from sharing it with any other entity. They are also obligated to safeguard the data and retain it for the specified duration. The categories of third parties with whom we may share personal information include:

  • Ad Networks
  • Data Analytics Services
  • Sales & Marketing Tools
  • Social Networks
  • User Account Registration & Authentication Services
  • Website Hosting Service Providers
  • Communication & Collaboration Tools

Additionally, we may need to share your personal information in the following scenarios:

  • Business Transfers: Information may be shared or transferred during mergers, asset sales, financing activities, or business acquisitions.
  • Google Analytics Usage: Your information may be shared with Google Analytics for tracking and analyzing Service usage. You can opt out of this tracking by visiting https://tools.google.com/dlpage/gaoptout. For more details on Google’s privacy practices, please refer to the Google Privacy & Terms page.
  • Google Maps Platform APIs: Certain Google Maps Platform APIs (e.g., Google Maps API, Places API) may require sharing your information.

These measures ensure transparent and responsible handling of your personal information, adhering to privacy standards and legal requirements.

5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

In essence: We do not assume responsibility for the security of any information you share with third parties linked to or advertising on our Services, but not affiliated with us.

Our Services may feature links to third-party websites, online services, or mobile applications, and/or display advertisements from unaffiliated third parties that may lead to other websites, services, or applications. We do not guarantee the reliability of such third parties and will not be held liable for any loss or damage resulting from the use of their websites, services, or applications. The presence of a link to a third-party website, service, or application does not imply our endorsement. We cannot ensure the safety and privacy of data you provide to third parties, and any data collected by them is not covered by our privacy notice.

We bear no responsibility for the content or privacy and security practices of third parties, including other websites, services, or applications linked to or from our Services. It is advisable to review the policies of these third parties and directly contact them with any inquiries or concerns.

6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In summary: We may utilize cookies and other tracking technologies to gather and store your information.

Our use of cookies and similar tracking technologies, such as web beacons and pixels, enables us to access or store information. Further details regarding the specifics of how we employ these technologies and how you can opt out of certain cookies are outlined in our Cookie Notice.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

In essence: We retain your information for as long as necessary to fulfill the purposes outlined in this privacy notice, unless required by law.

We will only retain your personal information for the duration necessary for the purposes stated in this privacy notice, unless extended retention is mandated or allowed by law (e.g., for tax, accounting, or legal requirements). None of the purposes outlined in this notice necessitate retaining your personal information beyond the period during which users have an active account with us.

When there’s no ongoing legitimate business need to process your personal information, we will either delete or anonymize it. In cases where deletion or anonymization isn’t feasible (e.g., if your information is stored in backup archives), we will securely store your personal information and isolate it from further processing until deletion becomes feasible.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

In essence: We endeavor to safeguard your personal information through a comprehensive system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures to safeguard the personal information we process. However, despite our diligent efforts and safeguards, it’s important to acknowledge that no electronic transmission over the internet or storage technology can be guaranteed to be completely secure. Therefore, we cannot assure or guarantee that hackers, cybercriminals, or other unauthorized third parties will not circumvent our security measures and improperly access, collect, steal, or modify your information.

While we strive to protect your personal information to the best of our ability, the transmission of personal information to and from our Services carries inherent risks. It is advisable to access our Services only within a secure environment.

9. WHAT ARE YOUR PRIVACY RIGHTS?

In essence: In certain regions like the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights granting you greater access to and control over your personal information, including the ability to review, modify, or terminate your account whenever you choose.

Under applicable data protection laws in these regions, you may have rights such as:

  • Requesting access to and obtaining a copy of your personal information
  • Requesting rectification or erasure of your personal information
  • Restricting the processing of your personal information
  • Exercising data portability rights, if applicable
  • Objecting to the processing of your personal information in certain circumstances
  • Not being subject to automated decision-making

You can make such requests by contacting us using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below. We will handle and respond to your requests in compliance with relevant data protection laws.

If you are in the EEA or UK and believe that we are unlawfully processing your personal information, you have the right to lodge a complaint with your Member State data protection authority or the UK data protection authority. In Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Regarding consent:

  • If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us using the provided contact details. However, withdrawal of consent will not affect the lawfulness of processing done prior to withdrawal, nor will it affect processing conducted on other lawful grounds.

Opting out of marketing communications:

  • You can unsubscribe from our marketing and promotional communications at any time by using the unsubscribe link in our emails or by contacting us through the provided contact details. While you may opt out of marketing communications, we may still contact you for non-marketing purposes essential for the administration and use of your account.

Account Information:

  • If you wish to review, modify, or terminate your account, you can do so by contacting us using the provided contact information. Upon account termination, we will deactivate or delete your account and associated information from our active databases. However, we may retain some data for legitimate purposes such as fraud prevention, troubleshooting, investigations, enforcing legal terms, or complying with legal requirements.

Regarding cookies and similar technologies:

  • Most web browsers are set to accept cookies by default, but you can adjust your browser settings to remove or reject cookies. However, please note that this may impact certain features or services of our platform. You may also opt out of interest-based advertising by advertisers on our Services.

For any inquiries or concerns about your privacy rights, feel free to email us at [email protected].

10. CONTROLS FOR DO-NOT- TRACK FEATURES.

In summary: While most web browsers and some mobile operating systems and applications offer a Do-Not-Track (DNT) feature to indicate your preference not to have your online browsing activities monitored and collected, there is currently no universally accepted technology standard for recognizing and implementing DNT signals.

As a result, we do not presently respond to DNT browser signals or any other mechanism that automatically conveys your choice not to be tracked online. Should a standard for online tracking be established that we are required to adhere to in the future, we will notify you of this practice in an updated version of this privacy notice.

11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

 

In summary: Residents of California, Colorado, Connecticut, Utah, or Virginia have specific rights regarding access to their personal information. We collect the following categories of personal information in the past twelve (12) months:

 

Data CategoryDescriptionAccumulated
A. Identification DataIncludes name, alias, postal and electronic addresses, telephone numbers, unique personal and online identifiers, IP addresses, and account namesYES
B. Personal Data as Specified by California’s Consumer Records StatuteEncompasses names, contact details, educational background, employment details, and financial dataYES
C. Classification Characteristics Protected by LawCovers gender and date of birth as protected under state or federal legislationYES
D. Commercial DataPertains to transactional details, purchase history, and financial informationNO
E. Biometric DataInvolves fingerprints and voiceprintsNO
F. Digital Network ActivityIncludes browsing and search history, online behavior, and interactions with our and other digital platformsNO
G. Geolocation DataRelates to the physical location of the deviceYES
H. Multimedia InformationConsists of images, audio, and video recordings associated with our operationsNO
I. Professional or Employment-Related InformationComprises business contact details for service provision at a professional level, job titles, work history, and qualifications for job applicantsNO
J. Educational DataContains student records and directory informationYES
K. Derived DataInvolves insights extracted from the above personal data to create profiles reflecting personal preferences and characteristicsNO
L. Sensitive Personal Information NO

The personal information we collect will be utilized and stored for the provision of our services, with specific retention periods based on categories such as Category A, B, C, G, and J, corresponding to the duration of the user’s account with us. Moreover, we may gather additional personal data when users interact with us through various channels like customer support, surveys, contests, or service delivery.

Regarding the utilization and sharing of your personal information, comprehensive details can be found in the “HOW DO WE PROCESS YOUR INFORMATION?” section. We may share your personal data with service providers under contractual agreements and use it for internal business purposes like research and development, which does not entail the sale of personal information.

Over the past twelve months, we have neither sold nor shared any personal information with third parties for business or commercial purposes. However, specific categories of personal data have been disclosed to third parties, as delineated in our privacy policy.

For California residents, the “Shine The Light” law enables you to request information about personal data disclosed to third parties for direct marketing purposes. Additionally, if you’re under 18, reside in California, and have an account with us, you can request the removal of publicly posted data.

Under the California Consumer Privacy Act (CCPA), residents possess various rights, including the right to request the deletion of personal data and the right to be informed about the collection and utilization of personal information.

Residents of Colorado, Connecticut, Utah, or Virginia have rights under specific state privacy acts, encompassing the right to be informed, access, rectify inaccuracies, request deletion, obtain a copy of shared personal data, and opt-out of certain data processing activities.

To exercise your rights under the Virginia Consumer Data Protection Act (VCDPA), you can contact us via email or visit our website. If you utilize an authorized agent, we may require proof of their authorization. Upon receipt of your request, we will verify your identity and respond within forty-five days, with a potential extension of an additional forty-five days if required. Should we decline your request, you have the right to appeal our decision, and if denied, you can contact the Attorney General to lodge a complaint.

12. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?

For individuals residing in Australia and New Zealand, our collection and processing of personal information adhere to the obligations and conditions outlined in Australia’s Privacy Act 1988 and New Zealand’s Privacy Act 2020. This privacy notice ensures compliance with the notice requirements specified in both acts, detailing the types of personal information collected, its sources, purposes, and any third parties receiving such information.

It’s important to note that if you choose not to provide certain personal information necessary for specific purposes, it may impact our ability to offer the products or services you desire, respond to your requests, manage your account effectively, or confirm your identity for security purposes.

You retain the right to request access to or correction of your personal information at any time. This can be done by contacting us through the provided contact details in the “HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?” section of this notice.

Should you believe that we are unlawfully processing your personal information, you have the right to file a complaint. In Australia, breaches of the Australian Privacy Principles can be reported to the Office of the Australian Information Commissioner. In New Zealand, breaches of Privacy Principles can be reported to the Office of New Zealand Privacy Commissioner.

In the Republic of South Africa, similar rights apply. You have the right to request access to or correction of your personal information. Requests can be made using the contact details provided in the relevant section of this notice. If you’re dissatisfied with how we handle your complaint regarding the processing of personal information, you can escalate the matter to the Information Regulator of South Africa. Their contact details, including email addresses for general enquiries and complaints, are provided for your reference.

13. DO WE MAKE UPDATES TO THIS NOTICE?

In summary, we are committed to ensuring that this privacy notice remains compliant with applicable laws. As such, we may periodically update it. Any updates will be reflected in the “Revised” date, and the revised version will become effective immediately upon availability. Should there be significant changes to this notice, we may notify you through prominent postings or direct notifications. We encourage you to check this privacy notice regularly to stay informed about how we safeguard your information.

14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

Should you have any inquiries or feedback regarding this notice, feel free to reach out to us via email at [email protected]. We’re here to address any concerns you may have.

15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Depending on the laws applicable in your country, you might have the privilege to request access to, modify, or delete the personal information we gather from you. If you wish to review, update, or delete your personal information, kindly visit: astorians.net/lp-profile/. Alternatively, you can contact us via [email protected]. We’re here to assist you with any inquiries or requests you may have regarding your personal information.